We have a risk-free 30 day trial on all of our frames so if you don't absolutely love them, send them back for a free return or exchange. When purchasing your glasses you will be given three options to give us your prescription. This will take place in your cart after choosing your frames. We will send you a reminder to send us your prescription so we can get your order ready for shipping. Our customer experience team will reach out to you to confirm we've got the measurements and your Pair is ready to be made.
Close search. Your Cart. Glasses expand. The Kirby. The Larkin. The Wanda. The Ella. If the refund processes ok, then support was fine. Since the whole concept is based on toppers, the weak magnets are a non-starter, unfortunately. Thanks for your comment, Sue. I have about 2 dozen toppers and only one of them ever had a weak magnet. One topper will not stay on the glasses at all, and the other barely stays on. I was very disappointed, because I love the idea of being able to change up my look.
I wear Magnetic Lashes. Are the I side of frame near eyes magnetic? Or Metal? Or just the outside? And on plastic frames? There are two tiny magnetic tabs in on the upper outside edges of each of the frame toppers. I will email you a photo. Your email address will not be published.
Save my name, email, and website in this browser for the next time I comment. Skip to content Real Food. Real Talk. Real Life. Beauty Reviews Style. These are the two eyeglass frame styles made for adults. I ordered the smaller of the two options — The Twain.
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However, the amount of the purchase is debited immediately and directly from your account. As soon as you receive your trial glasses, you'll have 10 days to try the frames.
The trial period ends only when the glasses come back to us. As such, make sure to post the frames back in time and keep in mind that it takes working days for your package to reach us in Germany. Should the frames you selected for home trial not return to Mister Spex at the end of the trial period, you'll be charged automatically for them.
Should the items be on their way to us, please wait for a confirmation from us, and we'll make sure to refund your account. Once your day home trial period ends, the day Money Back Guarantee period begins. If you send the home trial items back to Mister Spex within days, we'll refund you in full. If we've charged your credit card with the value of your trial items, it's highly likely we didn't receive them back within the day period.
As soon as we've received the glasses, we'll promptly refund your credit card. If you requested to have your prescription placed into one of the frames, we'll calculate the correct amount due and refund the difference.
Simple, prescription-free plastic lenses. As soon as you've decided on a pair of frames, you can have them fitted with your prescription by using the return form included in the package. Then we'll send you a new pair fitted with high-quality lenses in your corrective strength. Once you've decided on a frame, then send us back all the home trial frames you requested. After confirming your lens purchase, you'll receive your new prescription glasses within workdays.
Tip: To receive your new glasses as fast as possible, you can place a new, separate order directly. Doing this will save around workdays for postage and days for processing with our returns department.
Unfortunately, this offer excludes sunglasses and only extends to our range of prescription glasses. You can, of course, place a standard order and try sunglasses on with the assurance of the Day Money Back Guarantee. When this happens, we'll reimburse you with the value of your order. When paying by credit card, the value of the goods will be reserved when you order prescription glasses. If your order also includes sunglasses, contact lenses or care products, your credit card will be charged in full.
Stay in the know with updates on the latest trends and deals. Any other questions? Frequently asked questions Contact form 54 Mister Spex Mister Spex. Glasses Glasses Glasses. All Glasses. Glasses accessories. Mrs Thomas. Go back to menu. Free Home Trial Let the glasses come to you. Free Home Trial Packs. Browse Men. Browse Women. How does it work? Our Home Trial makes buying glasses easier, by allowing you to try up to four pairs and keep them at home for 7 days, for FREE.
This reduces the chances of you having to return or exchange your glasses. If you don't have your prescription to hand don't worry, you can send it to us later. You will be asked to provide your card details, but this is purely for validation purposes.
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